I do not accept returns or offer refunds for items that are no longer wanted, ordered by mistake, or do not meet personal preference. Please review your order carefully before completing your purchase.

Exchanges are only available if your order was damaged during shipping.

To qualify for a replacement, please contact me within 2 (two) days of delivery and provide:

• Clear photos or a video of the unopened package showing any visible shipping damage.
• A continuous unboxing video documenting the package being opened and showing the damaged item(s).

This documentation helps verify that the damage occurred during transit and allows me to process your claim fairly.

If your claim is approved, I will send a replacement for the damaged item at no additional cost. If a replacement is no longer available, a refund will be issued instead.

Please allow up to 1 (one) week for your claim to be reviewed and up to 3 (three) weeks from the date your claim is approved for your replacement to be processed and shipped (or refund to be issued).

Unfortunately, I cannot approve exchanges or refunds for damaged items without sufficient photo or video proof.

At this time, I only ship orders within the United States. I hope to expand to international shipping in the future as my shop grows and there is enough interest from customers around the world.

Thank you for your understanding and support as I work toward making my artwork available to more collectors!

Orders are packed and shipped once per week, at the end of the week, with the exception of convention weekends, where orders may ship out earlier in the week due to travel conflicts. After your order has been shipped, you'll receive a shipping confirmation with tracking information.

Shipping times vary depending on your location and the shipping method selected at checkout. Orders ship from New York, and shipping withing the continental US typically takes 5-7 days. Once your package has been handed to the carrier, delivery times are outside of my control.

If your order includes both in-stock items and a pre-order item, everything will ship together once the pre-order item is ready.

If you'd like your in-stock items sooner, please place separate orders for in-stock and pre-order items.

If your order hasn't shipped yet, contact me as soon as possible. I'll do my best to accommodate changes or cancellations, but I can't guarantee them once an order has been processed for shipping.

Please contact me within 2 (two) days of delivery with:

• Photos or video of the unopened package.
• A continuous unboxing video showing the damaged item(s).

Once I've reviewed the information, I'll help arrange a replacement if your claim qualifies under the shop's Return & Exchange Policy.